Recovery Services For New And Old Media.
I just had fire or flood damage, what do I do?
The best thing you can do is call us as soon as possible. Do not move or try to treat damaged
media yourself, especially water damaged items. Each media type: film, photo, audio tape,
video tape, etc, requires a different treatment. Some media should not be dried without treating
it first. Without knowing the proper treatment and how to handle damaged media, further
damage will most likely occur. With water damage items, time is often a critical factor. Days,
sometimes hours, can be the difference between saving your media and loosing it.
I think my digital media is having a problem.
With the increase of more manufacturers (often making sub-par media) and more digital media
users, we're seeing failure in more optical disks (DVD, CD, Blu-ray) and digital memory storage
card media than ever before. Optical disk media failure can be due to burning errors, poor
manufacturing, handling, storage or improper labeling or UV light exposure. Signs of issues
include: disks that pause while playing, hesitate, skip or just will not load at all. Your camera
memory card can be physically damaged by static or misuse and some or all of the digital files
you know you had on the card will appear to be gone. Accidental erasure or reformatting of your
rewritable disk or digital memory card media (which is very common) makes your disk appear to
be blank with no reference to any files. FOR REWRITABLE CD, DVD OR MEMORY CARD, DO
NOT RECORD MORE INFORMATION OR REFORMAT AGAIN. THIS CAN ERASE THE FILES
THAT WE CAN RECOVER. BE AWARE THAT ANY ATTEMPT TO TRY TO RECOVER THE
FILES YOURSELF CAN LESSON THE CHANCES FOR A PROFESSIONAL TO RECOVER
MTS recovery services.
We can treat and recover many damaged or erased media formats. We offer data recovery
through software methods and for scratched optical disks we have a professional disk
resurfacing machine made to take all but the most serious scratches off the disk surface
making your disk surface look like new. We offer tape cleaning services and mold
contamination removal services. If we cannot treat your media based on specific conditions we
are happy to guide you to other professionals that can. Unlike most recovery services, our rates
are not exorbitant. We charge a reasonable, per labor hour rate, based on the media and
methods required to stabilize or recover it.
How can I make sure that I don't have a problem in the future?
Our section on Media Preparation and Preservation can give you the basics on proper use,
care, storage and labeling of both your old and new media.
Media Transfer Service LLC. Rochester, NY . Phone: 585-248-4908 . Email: firstname.lastname@example.org
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